Alcona Health Center Implemented a Revenue Cycle Management Solution for Alpena Regional Medical Center

alpena health center

Founded in 1978, Alcona Health Center (AHC) is a non profit Federally Qualified Health Center with locations throughout northern Michigan. AHC is dedicated to providing quality healthcare for everyone regardless of ability to pay. The organization offers medical, behavioral health, dental and pharmacy services at 12 clinics. In addition, the organization provides a full array of enabling services for residents in Alpena, Iosco, Oscoda, Emmet, Cheboygan, Montmorency, Presque Isle, Chippewa and Luce counties.

AHC is also well known for its community outreach programs and events, such as the annual holiday dinner. Its staff is also highly trained and experienced in working with individuals with a variety of health related issues including chronic diseases, depression and anxiety. The organization works closely with the county health departments to provide services for children, seniors and adults with special needs.

The organization is highly rated by its patients. In the most recent patient survey rating, AHC received a score of 677, which is well above the national average of 592. The organization was ranked high in safety, effectiveness and responsiveness. Patients gave the hospital high marks for physician communication and accessibility. AHC also has a wide range of payment options, and is one of the few in the area that operates on an income based sliding fee scale.

Huron worked with the Alpena Regional Medical Center to implement a holistic Revenue Cycle Management solution for improving cash flow. This included a full assessment of existing processes and tools, and re-designing the department structure to improve the team’s capacity for revenue cycle success. In addition, Huron created a comprehensive dashboard reporting system to track performance metrics and help drive accountability and results.

AHC’s Ossineke location is now offering Acute Care Clinic appointment availability for new and current patients who need same day healthcare for illness or injury. The service is for ages 2 and up and is designed to take the place of an emergency room visit for common ailments such as fever, sore throat, cough, cold/flu, rashes, minor burns, cuts, strains and sprains.

AHC accepts most insurances including Medicare and Medicaid. The organization is also a Federal Tort Claims Act Deemed facility and can offer free and reduced cost services to those that qualify based on their income. For more information, visit the website or call the office.