Frequently Asked Questions

• What are your visiting hours?
  Hospital visiting hours vary depnding on the unit in which the patient is located.
  -Medical & Surgical patients: 11:00 a.m. - 8:00 p.m.
  -Obstetric patients: 2:00 p.m. - 4:00 p.m. & 7:00 p.m. - 8:00 p.m.
  -Intensive Care Unit patients 11:00 a.m. - 9:00 p.m.
  
  
• How do I find a new physician?
  Here is a link to our online Physician Directory, which includes contact information for the entire medical staff. If you would like additional information, you may contact our Marketing Department at (989) 356-7351
  
  
• How do I request a copy of my medical records?
  If you would like a copy of your medical record, please contact our Health Information department at (989) 356-7272.
  
  
• I have a billing question. Who do I call?
  If you have a question regarding your bill, please contact our Billing Department at (989) 356-7768, or view the Patient Financial Services page on our website.
  
  
• How do I get a copy of my birth certificate?
  Alpena Regional Medical Center does not issue copies of birth certificates. If you were born at our hospital, you will need to contact Alpena County Clerk's Office to obtain a copy.
  
  
• What insurace plans do you accept?
  We accept nearly all insurance plans. Specifics regarding your coverage will be discussed when you make an appointment.
  
  
• How do I make a donation to ARMC?
  We provide many giving opportunities throught the year. Please contact our Development Department at (989) 356-7351 for information regarding donations to Alpena Regional Medical Center.